Cookie Policy — Veilforce

This Cookie Policy explains how Veilforce uses cookies and similar tracking technologies on our platform. By continuing to use our website, you consent to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They help the website remember your preferences, keep you logged in, and understand how you use the site.

2. Cookies We Use

Essential Cookies

These are strictly necessary for the platform to function. They include authentication tokens (JWT), session identifiers, and cart data. You cannot opt out of these cookies without affecting platform functionality.

token — Authentication session token
session_id — In-store scanner session

Functional Cookies

These remember your preferences such as language and display settings to provide a personalised experience.

Analytics Cookies

We may use privacy-respecting analytics tools to understand how visitors use our platform. These cookies collect aggregated, anonymised data only. We do not use Google Analytics or any cross-site advertising trackers.

Payment Cookies (Razorpay)

When you complete an in-store payment via Razorpay, Razorpay may set their own cookies as part of their payment processing flow. These are governed by Razorpay's cookie and privacy policies.

3. How Long Do Cookies Last?

Session cookies — deleted when you close your browser
Persistent cookies — remain for a set period (typically 7–30 days) unless cleared manually

4. Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies will prevent you from logging in or using the platform normally.

Browser-specific guidance:

Chrome: Settings → Privacy and security → Cookies
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data

5. Third-Party Cookies

Aside from Razorpay (for in-store payments), we do not permit third-party advertising or tracking cookies on our platform. We do not display ads and we do not sell your browsing data.

6. Updates to This Policy

We may update this Cookie Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the platform constitutes acceptance of the updated policy.

7. Contact

For any questions about our use of cookies, contact us via Instagram: @veilforce