Veilforce · Legal
Disclaimer
Last updated: 1 January 2025
Please read this disclaimer carefully before using the Veilforce platform, including our website, in-store RFID system, and product scanner.
1. General Disclaimer
The information and services provided on the Veilforce platform are offered on an "as is" and "as available" basis. While we make every effort to ensure accuracy, Veilforce makes no warranties — express or implied — regarding the completeness, accuracy, reliability, or availability of any content, product information, or system functionality.
2. Product Information
Product images displayed on the platform are for illustrative purposes only. Actual colours, textures, and dimensions may vary slightly due to photography lighting, screen calibration, and manufacturing tolerances. Veilforce is not liable for minor discrepancies between product images and delivered items.
3. RFID & In-Store Scanner System
Our in-store experience uses RFID technology and a product scanner for autonomous checkout. While we strive for accuracy, Veilforce does not guarantee that the system will be error-free at all times. Technical issues such as:
- Damaged or missing RFID tags
- Scanner connectivity issues
- Temporary system downtime
…may occur. In such cases, please seek assistance. Veilforce shall not be held liable for any loss or inconvenience resulting from system errors or RFID malfunctions beyond our reasonable control.
4. Payment Processing
In-store payments are processed by Razorpay, a third-party payment gateway. Veilforce does not store or have access to your card or UPI details. We are not responsible for any issues arising from Razorpay's systems, including payment failures, delays, or security incidents on their platform.
For online orders, Cash on Delivery is handled by our logistics partners. Veilforce is not liable for delays or failures caused by the delivery partner.
5. Availability & Uptime
Veilforce does not guarantee uninterrupted access to the platform. We may perform maintenance, updates, or experience unexpected downtime. We will endeavour to minimise disruption but accept no liability for losses arising from platform unavailability.
6. External Links
Our platform may contain links to third-party websites (e.g., Razorpay, Instagram). Veilforce does not control these websites and is not responsible for their content, privacy practices, or availability. Accessing third-party links is entirely at your own risk.
7. No Professional Advice
Nothing on the Veilforce platform constitutes legal, financial, medical, or professional advice. All content is for general informational and commercial purposes only.
8. Limitation of Liability
To the maximum extent permitted under Indian law, Veilforce, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Use of or inability to use the platform
- Errors in product information or pricing
- RFID or scanner system malfunctions
- Delays or failures in delivery
- Third-party payment processing issues
9. Governing Law
This disclaimer is governed by Indian law. Any disputes arising from or related to this disclaimer shall be subject to the exclusive jurisdiction of the courts of Gujarat, India.
10. Contact
If you have questions about this disclaimer, contact us via Instagram: @veilforce